Terms of Service

These Terms of Service ("Terms") govern your use of Maggneto's mobile app and website (together, the "Service"), operated by Maggneto ("we," "us," or "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Maggneto is a tool for digitizing, storing, organizing, and sharing aircraft maintenance records. It helps you keep your records in one place and surfaces the timing of maintenance items (for example, whether an item appears up to date, due, or overdue based on the data you enter).

2. Eligibility & Accounts

The Service is intended for aircraft owners and aviation professionals. You must be at least 18 years old (or the age of majority where you live) to use it. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. Let us know promptly if you believe your account has been compromised.

3. Your Content

You retain ownership of the aircraft details, maintenance records, meter readings, photos, and other content you put into the Service ("Your Content"). You grant us a limited license to store, process, and display Your Content solely to operate and provide the Service to you and the people you authorize. You are responsible for the accuracy of the information you enter and for ensuring you have the right to upload it.

4. Acceptable Use

You agree not to:

• Use the Service in violation of any law or regulation.
• Upload content you do not have the right to upload, or that infringes the rights of others.
• Attempt to access accounts, data, or systems that are not yours, or to disrupt or reverse-engineer the Service.
• Share access with people you are not authorized to grant access to.

5. No Airworthiness or Compliance Determination

Maggneto is a recordkeeping and organization tool. It reports the timing of maintenance items based on the data you enter — it does not determine the airworthiness of an aircraft, certify regulatory compliance, or replace the judgment of a certificated mechanic, repair station, or the operator. Status indicators (such as "due" or "overdue") are informational only and depend entirely on the accuracy and completeness of the data entered. You remain solely responsible for all airworthiness, maintenance, and regulatory compliance decisions, and for complying with all applicable aviation regulations.

Answers from Ask AI and other AI-assisted features are generated automatically from your records. They can be incomplete or wrong, and they are not an airworthiness or compliance determination. Check any answer you rely on against the original records it cites.

6. Plans, Payments, Renewal & Refunds

Per-aircraft plans. The Service is offered as a paid subscription for each aircraft. Current prices are shown on our pricing page and at checkout. Single-engine and multi-engine aircraft are priced differently. There is no free tier and no setup fee. Payment is collected before we process your logbooks. Payments are handled by our payment processor, Stripe; we never see or store your full card number.

Automatic renewal. Your subscription renews automatically at the end of each billing period (monthly or annual) at the then-current price, and your payment method is charged, until you cancel. For annual plans we email you a reminder before the renewal charge. If a price changes, we will tell you before it applies to your next renewal.

Cancelling. You can cancel at any time from Dashboard → Settings → Plans. Cancellation stops future renewals. You keep full access until the end of the period you have already paid for. There is no minimum term and no cancellation fee.

Refunds. Annual plans come with a 30-day money-back guarantee: if you ask within 30 days of your first annual payment, we refund it in full. If an annual plan renews and you meant to cancel, ask within 14 days of the renewal charge and we will refund that renewal. Monthly plans are not refunded; cancel before your next billing date to avoid the next charge. Apart from these cases, and except where the law requires otherwise, payments are non-refundable. To request a refund, contact us through our support page.

Failed payments. If a renewal payment fails, we and Stripe will retry it and notify you. If it still can't be collected, your subscription ends.

When a plan ends. When a subscription ends (because you cancelled, or because payment could not be collected), access to that aircraft's records is locked. We keep the records so that resubscribing restores everything as you left it. You can ask us to delete them at any time (see the Privacy Policy), and deleting your account deletes them.

Processing time. Turning your logbooks into records usually takes 24 to 72 hours after you finish uploading. That is an estimate, not a guarantee.

7. Termination

You may stop using the Service and delete your account at any time. Deleting your account also cancels any active subscriptions. You can do it on the website from Dashboard → Settings → Delete Account, or in the mobile app from Profile → Delete Account. We may suspend or terminate access if you violate these Terms or use the Service in a way that risks harm to others or to the Service. Deleting your account permanently removes your data as described in our Privacy Policy.

8. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that the information it surfaces is complete or accurate.

9. Limitation of Liability

To the maximum extent permitted by law, Maggneto and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, aircraft downtime, or costs arising from your use of — or inability to use — the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the twelve months before the claim.

10. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated through the Service. Your continued use of the Service after a change takes effect means you accept the updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of Washington, United States, without regard to its conflict-of-laws rules.

12. Contact Us

Questions about these Terms? Reach us through our support page.